Frequently Asked Questions

Yes! All 54 tools are completely free with no hidden costs, subscriptions, or paywalls. We're a solo developer project built to serve users worldwide. Core features will always remain free. Advanced features (like OCR and AI background removal) will be added once we reach sustainable traffic levels (5,000-10,000 daily users) to cover infrastructure costs.

ImageAndPDF.com is developed and maintained by a single individual running on a $25/month budget. We currently offer 54 lightweight tools (19 PDF, 26 Image, 6 Video, 3 other) that run efficiently and serve most common needs. Advanced memory-intensive features (OCR, PDF compression, AI background removal) require expensive infrastructure ($85-250/month). These will be added progressively as our user base grows and generates enough traffic to sustain the costs through advertising. Your support by sharing this site helps us grow!

No account required! Simply visit the site, select your tool, and start processing files immediately. We believe in hassle-free access without registration.

Absolutely. We take privacy seriously with a two-tier approach: (1) **Client-Side Processing**: 8 PDF tools (Merge, Split, Sign, Watermark, Rotate, JPG to PDF, Info, Metadata) and most image filters run entirely in your browser. Your files NEVER leave your device - processing happens using JavaScript on your computer. (2) **Server-Side Processing**: For tools requiring backend processing, files are uploaded over HTTPS encryption, processed immediately, and automatically deleted after 5 minutes. We never store, access, or share your files.

Browser-based tools can handle files up to your browser's memory capacity (typically several hundred MB). Server-based tools have a 100MB limit per file to ensure fast processing for everyone.

There are no daily limits or usage caps. Process as many files as you need, whenever you need them.

We support all common formats: JPG/JPEG, PNG, WebP, GIF, BMP, TIFF, SVG, and HEIC. You can convert between any of these formats freely.

Our smart compression algorithm reduces file size by 50-90% while maintaining visual quality. You can adjust compression levels to balance size and quality for your needs.

AI-powered background removal is currently not available as it requires significant server resources (2-3GB RAM per request). This feature is on our roadmap and will be added once we have enough users to justify the infrastructure investment. Currently, we focus on lightweight tools that provide instant results.

Yes! Tools like bulk-convert-images, photo-collage, and zip-images support processing multiple files. You can convert up to 50 images at once or create collages from up to 16 photos.

PDF merging is currently unavailable as it's a memory-intensive operation. It will be added when we have enough users to support dedicated infrastructure. Currently available PDF tools: Word ↔ PDF conversion, unlock/protect, organize pages, extract pages, repair, add page numbers, and scan-to-PDF.

PDF merging feature is planned for future release once we reach sustainable traffic. Currently, you can use organize-pdf to reorder pages within a single PDF, or extract-pages to create new documents from specific pages.

PDF compression is currently unavailable but will be added soon. This is a resource-intensive feature that requires dedicated server capacity. We're prioritizing lightweight, instant tools that work for most users.

OCR (Optical Character Recognition) requires significant processing power (200-800MB RAM per document) and is not yet available. This feature is on our roadmap for when we have sufficient user traffic. Currently, you can convert PDFs to Word format for basic text extraction.

Currently available: PDF ↔ Word (DOCX) conversion. Additional formats (Excel, PowerPoint, images) will be added as our infrastructure expands. Scan-to-PDF is available for converting images to PDF.

We support MP4, AVI, MOV, WMV, FLV, MKV, WebM, and more. You can convert between any supported formats.

Video files are limited to 100MB for server processing. This typically allows 5-15 minutes of video depending on quality and resolution.

Yes! Our video to audio converter extracts audio tracks and saves them as MP3, WAV, or other audio formats.

ImageAndPDF.com works on all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. For best performance, use the latest browser version.

Yes! Our tools are fully responsive and work on smartphones and tablets. Some memory-intensive operations perform better on desktop devices.

Browser-based tools can work offline after the initial page load since processing happens locally. Server-based tools require an internet connection.

Processing speed depends on file size, your device performance, and internet connection (for server-based tools). Large files naturally take longer. Try using a faster internet connection or closing other browser tabs.

Try refreshing the page and attempting again. If the issue persists, try a different browser or device. Contact us through the contact page with specific error details.

No. Browser-based tools never upload files - processing happens entirely on your device. Server-based tools automatically delete files immediately after processing. We never share, sell, or access your files.

Yes. Our browser-based tools are perfect for sensitive files since data never leaves your device. For maximum security with server-processed tools, remove sensitive metadata before processing.

We use privacy-respecting analytics to understand which tools are popular (not who uses them). No personal information is collected or tracked.

All communication with our servers uses HTTPS encryption. Browser-based processing never transmits files over the network.

Check if your browser blocked pop-ups. Allow pop-ups for ImageAndPDF.com in your browser settings. Also ensure you have sufficient storage space for the downloaded file.

Verify the file format is supported and the file isn't corrupted. Check that file size doesn't exceed limits (100MB for most tools). Try a different browser if issues persist.

Some files may have formatting issues or corruption. Try re-saving the original file in its native application, then attempt conversion again. Extremely complex documents may occasionally fail.

Large files can take several minutes. If stuck for over 5 minutes, refresh the page and try again. Consider splitting very large files into smaller chunks.

Coming soon: PDF Merging & Splitting, PDF Compression, OCR Text Extraction, AI Background Removal, Advanced PDF Editing, PDF to Excel/PowerPoint conversion, and more. These features require significant infrastructure investment and will be rolled out as our user base grows.

We're a solo developer project operating on a limited budget. Advanced features will be added when we reach approximately 5,000-10,000 daily users, which generates enough traffic to justify upgrading our infrastructure from the current $25/month plan to a $85/month plan with 8GB RAM and better CPU capacity.

The best way to support us is by using the tools, sharing ImageAndPDF.com with friends and colleagues, and providing feedback. Every user helps us get closer to our goal of offering advanced features. We may introduce optional donations or premium features in the future while keeping core tools free.

Yes! Our commitment is to keep core functionality free forever. Advanced AI-powered features or heavy processing tools might have usage limits for free users or optional premium tiers to cover costs, but we'll never paywall basic tools like resizing images, converting formats, or simple PDF operations.

Check if your browser blocked pop-ups. Allow pop-ups for ImageAndPDF.com in your browser settings. Also ensure you have sufficient storage space for the downloaded file.

Verify the file format is supported and the file isn't corrupted. Check that file size doesn't exceed limits (100MB for most tools). Try a different browser if issues persist.

Some files may have formatting issues or corruption. Try re-saving the original file in its native application, then attempt conversion again. Extremely complex documents may occasionally fail.

Large files can take several minutes. If stuck for over 5 minutes, refresh the page and try again. Consider splitting very large files into smaller chunks.